Thank you for purchasing online courses from PALA VENTURES LIMITED at https://palaventuresltd.com/. This Return & Refund Policy outlines your rights regarding refunds.
1. Digital Product Policy
Because our products are digital online courses, they are considered intangible and irrevocable once accessed.
2. Refund Eligibility
To be eligible for a refund:
- You must request a refund within 7 days of purchase, AND
- You must not have accessed more than 25% of the course content.
Requests outside this window are generally not accepted.
3. How to Request a Refund
Email us at: [email protected] with:
- Order number
- Date of purchase
- Reason for refund
We may require supporting information to process your request.
4. Refund Processing
Once approved:
- Refunds will be issued to the original payment method.
- Processing may take up to 14 business days.
5. Exceptions
No refunds if:
- You have fully completed the course.
- You simply changed your mind after accessing content.
- You violated our Terms of Service.
6. Contact
Questions? Reach us at: